Privacy Policy

Effective Date: 03/02/2025

1. Introduction

Welcome to Colony. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services, including the WhatsApp Business API (WABA) bot creation feature. By using Colony, you agree to the practices described in this policy.

2. Information We Collect

  • Account Information: Name, email address, phone number, and business details when you register.
  • WhatsApp Data: Messages, media, and metadata processed through your WhatsApp bot.
  • Usage Data: Logs, analytics, and interactions with our platform.
  • Payment Information: If applicable, for any paid services.

3. How We Use Your Information

  • Provide and improve our services.
  • Facilitate WhatsApp bot creation and communication.
  • Ensure compliance with Meta’s policies and guidelines.
  • Provide customer support and respond to inquiries.
  • Enhance security and prevent fraud.

4. Data Sharing and Disclosure

We do not sell or rent your data. However, we may share information with:

  • Meta/Facebook: To enable WhatsApp Business API functionalities.
  • Third-Party Service Providers: Who help us operate our platform (e.g., hosting, payment processing, analytics).
  • Legal Authorities: If required to comply with legal obligations or protect our rights.

5. Data Retention and Security

We retain your data only as long as necessary for business and legal compliance. We implement security measures to protect against unauthorized access, loss, or misuse of data.

6. Your Rights and Choices

You may have the right to access, modify, or delete your data. You can also opt out of certain data collection features by contacting us.

7. Compliance with Meta’s Policies

Our use of WhatsApp and Meta services complies with their terms and policies. We do not use WhatsApp for unsolicited messages, spam, or unauthorized data collection.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our services after changes signifies acceptance of the updated policy.

9. Contact Us

If you have any questions, please contact us at info@colony.com.