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Business management software for salons and personal service businesses

Colony gives a salon, studio or other personal service business online booking, a front-desk view, loyalty cards and vouchers, and consent-aware messages in one system.

The problem

Bookings come by phone and social media, regulars expect a reward you track on paper, gift vouchers live in a drawer, and the front desk cannot tell who is next. Repeat business is the business, but nothing records it.

How Colony helps

  • Booking link and availability

    Customers pick a slot from your booking link, within the hours you set. Add it to your own website with a plugin if you have one.

  • Reception

    See who has arrived, who is waiting and walk-ins.

  • Loyalty cards and points

    Design a stamp card, stamp it from paid sales or at the counter, or award points customers can spend as a payment.

  • Vouchers and gifts

    Issue and redeem vouchers, including gifts, with a counter screen that can scan a code.

  • Messages with consent

    Email, WhatsApp and SMS with consent records, STOP handling and quiet hours built in.

  • Your own storefront (beta)

    Habitat builds a storefront from your catalogue, with booking and a contact form. It is in beta.

See the full list on the features page.

What it looks like in practice

A realistic day at a small hair salon:

  1. Morning. Bookings made overnight through the booking link are already in the diary. The front desk sees who is due.
  2. At the chair. A walk-in is added in Reception. The client's history is on their record.
  3. At the till. The sale is invoiced, the loyalty card is stamped, and a gift voucher is redeemed by scanning its code.
  4. Evening. A consent-checked message thanks new clients and invites a review. Clients who opted out are skipped.

Questions

Can clients book online?

Yes. Share a booking link or add booking to your own website with a plugin. You set the availability, and you can approve requests first if you prefer.

Does Colony do loyalty cards?

Yes. Stamp cards and points are built in, and a full card can issue a voucher. Adding loyalty cards to a phone wallet is not live yet.

Can I sell gift vouchers?

Yes. Vouchers can be issued, gifted and redeemed, and the counter screen can scan a code.

Can I message clients on WhatsApp?

Yes, with consent records, STOP handling and quiet hours. Replies to WhatsApp and SMS are not yet sent from the Colony inbox.

Can several staff use it?

Yes. Add staff accounts and use roles to control what each person sees.

Related

Try Colony for salons and personal services

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